Payment Types & Gift Cards

Website Security

What data do you collect?


We collect information that you provide directly to us. For example, we collect information when you use our website, shop in our stores, call us on the phone, create an online account, sign up to receive our emails, participate in a giveaway sweepstakes, contest, promotion or survey, communicate with us via third-party social media sites such as Facebook or Instagram, reserve an ALO yoga class, request customer support, apply for a job or otherwise communicate with us. Providing your Personal Information to us is voluntary, however, if you do not provide some or all of the information we request, we may not be able to provide you with certain products, services or information.

The types of information you may provide directly to us include, but are not limited to your name, shipping address, billing address, zip or postal code, telephone number, email address, birth date, credit card or payment information, product and communication preferences, family members, demographic information, or any other information that could be used to contact you or any other information that you may choose to disclose to ALO.

To find out more about data collection, please view our Privacy Policy at www.aloyoga.com/pages/privacy-policy

Is my data secure?


Yes! We use Secure Socket Layer (SSL) technology to help ensure your shopping experience is safe and secure. This technology encrypts the data you send over the web.

To verify SSL technology is enabled on our site, you will see a padlock at the top of the page, near the address bar. You can click on the padlock to learn more information about the SSL digital certificate registration. 


Payment Options

Can I use my ALO e-Gift Card for in-store purchases?


ALO e-Gift Cards are valid for purchases online and in U.S. stores. At this time, International locations do not accept e-Gift Cards.

Will my gift card be refunded if I return?


When you make a return on an order in which you paid with a gift card, the gift card will be refunded first. We are unable to refund your original form of payment for more than what was paid.

Can I pay for my orders using cryto currency?


Yes, but only for domestic orders at this time.

What payment methods can I use?


Domestically, we accept:

  • AmazonPay
  • Afterpay
  • American Express
  • ApplePay
  • Coinbase Commerce
  • Discover
  • Google Pay
  • Mastercard
  • Paypal
  • Paypal Express
  • Visa

Our accepted payment methods vary by country. To see your country's accepted methods, please visit your cart!


Charging Payments

Do you price match or offer price adjustments?


We do not price match our third party retailers, and do not offer price adjustments at this time. 

My order was canceled, how long does it take for me to get my funds back?


If we cancel your order, you will not be charged. Your pre-authorization hold may take up to 5 business days to fall off of your account, dependent on your bank.

When am I charged for my order?


You are charged for your order once it is shipped out.

At the time of your purchase, we place a pre-authorization hold on your credit or debit card. Once your order is shipped, this hold is processed and becomes a charge.

You will only be charged for what was shipped, along with any applicable duties and taxes. If items were removed from your order, your charged amount will be revised. This process is done automatically, but it may take up to 5 business days for you to see the new charge, dependent on your bank.